This is a great job for someone who is a self-starter and enjoys using his or her common sense and initiative Purpose of the Job To provide key administrative support to the enthusiastic and highly motivated Business and Investment team who undertake marketing, promotional and exhibition work. To provide the 'glue' that holds the team together therefore it is vital that the person is able to provide accurate and prompt clerical, secretarial and administrative support including word processing, setting up, maintaining and interrogating databases Duties - To assist and where appropriate be responsible for organising important and complex events such as conferences, exhibition stands, workshops or meetings that require substantial administrative support - To arrange business and team meetings including agenda preparation/distribution; and preparation and distribution of minutes/notes - To receive, deal with or direct personal callers and telephone enquiries, dealing with people in a professional manner and briefing relevant team members as appropriate - Research and draft publicity materials as directed. - Research and update information on local attractions, hotels, events, restaurants for inclusion on the Council's web site - Develop and maintain the recording, monitoring and administrative systems for the team and to produce information extracts in whatever format that is required - Liaising effectively and dealing with telephone enquiries from high profile corporates such as Canary Wharf, outside bodies such as Visit London, London Development Agency, attractions and venues such as the Tower of London, Four Season Hotel, Whitechapel Art Gallery, local businesses, members of the public etc, as and when required and take messages received by telephone, in person or by fax and distribute information as appropriate - Organise all aspects of targeted postal marketing campaigns and leaflet distribution Person Specification Experience -Proven extensive administration experience -software packages -Proven ability of setting up databases and retrieving information, mail merges etc -Proven experience of establishing, maintaining and developing admin systems Skills -IT literate with experience of using Word, Excel (mail merges), Power point and email -Excellent written and verbal communication skills with the ability to engage a wide range of audiences -Tactful, diplomatic and professional telephone manner -Ability to work with minimal supervision and on own initiative within a team -Ability to prioritise work, analyse difficulties and produce effect solutions -Customers care skills |